"biz > user" is valid on paper because someone has to pay for the party; there are a finite number of software devs and capitalism is great at allocating scarce

"biz > user" is valid on paper because someone has to pay for the party; there are a finite number of software devs and capitalism is great at allocating scarce resources where they're most needed. Or at least the "spherical cows" version of free-market capitalism is great at that. In that version of capitalism, if your OS spends too much time putting spam in the Start Menu and not enough on fixing bugs, you can just switch to that other OS with full support from hardware vendors, that runs all your closed-source legacy software. If your favorite bird-themed social media site starts doing boneheaded stuff, you can just switch to that other site that has all your friends and data and lots of posts from experts and celebrities. If your search results are full of spam, you can switch to that other search engine with 10,000 highly paid engineers and 20 years of experience in Web search and integration with all your devices. And all the businesses you moved away from would have to clean up their act or go out of business. If only those cows were perfectly spherical.