>> The point is that if you work in the service sector, you rapidly realize that customers have a choice about whether or not to patronize businesses with trans

>> The point is that if you work in the service sector, you rapidly realize that customers have a choice about whether or not to patronize businesses with transparently shitty policies. That those businesses stay in business tells you something about the ethics of the people who give them their business. And how those customers treat the employees tells you the rest. The point, as I've made a couple of times now, is that the customers of shitty businesses share some of the blame for their shitty, abusive business practices. And yet the employees' burden lands on their employers? What a silly argument... it lands wherever it should, whether they feel it's customers not tipping well or employers not paying well. None of it is their care. The care is to put a roof over one's head. The details are irrelevant in any situation.