Not sure if it's reasonable to expect perfect security, people are fallible so that position won't make you very happy. We'll all get hacked, question is if we

Not sure if it's reasonable to expect perfect security, people are fallible so that position won't make you very happy. We'll all get hacked, question is if we make it easy for them to gather private information which in this case didn't seem to have happened. The fact that it wasn't, probably is due to it being "the essential part of their business".