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Notes from Adobe installer management
- aristus 18y agoI think this para sums up just how byzantine and divorced the corporate software process can get: In CS4, the responsibility for CS installers came into my organization and we focused almost all of our development time on one thing: make the installer experience more robust so that the vast majority of customers could install the software successfully and start using CS4 apps without any issues. Um, no shit? Isn't that the primary goal of any program? Complete the task without crashing? This is a valuable insight you can only get by setting up a focus group after the software (the 9th or 10th major version!) has shipped?