Great write-up. My two favorite quotes: > I had learned from countless experiences in this and other projects that bad news doesn’t get better with age That's

Great write-up. My two favorite quotes: > I had learned from countless experiences in this and other projects that bad news doesn’t get better with age That's so true! We tend to sit on bad news and hope that somehow time will blunt them; but if anything the opposite happens. And > I still remember the shock when Project Manager Pete delivered the decision and the follow-on news: ‘These tests will continue. And Chris [the author] will continue to lead them as we have paid for his education. He’s the last person on Earth who would make this mistake again.’ We sometimes think people who made one mistake will make another one, and it's better to go with the person who doesn't make mistakes. But that's not the correct approach. People who don't make mistakes are often people who don't do anything.