3 ms·
Yeah I had an awful experience working with them - which is confusing to consumers I’m sure when the text chat is literally addressed to Apple through iMessage
by buildbot 3y ago
Yeah I had an awful experience working with them - which is confusing to consumers I’m sure when the text chat is literally addressed to Apple through iMessage and GS just takes over from that.
- FireBeyond 3y agoCertainly for some things (credit line increases) they make it very clear in the app that you "are being sent to our partners at Goldman" in the support messages.
- morpheuskafka 3y agoI think the opposite is true, people think Apple is the lender and have no idea who GS Bank is even thought it’s literally in huge type on the card. If you look at r/AppleCard people are constantly complaining about “Apple” doing something they don’t like with their account.
- em500 3y agoTheir entire marketing shtick is that you're getting an Apple Card, rather than any random MasterCard or GS card. Just look at this page https://www.apple.com/apple-card/ https://www.apple.com/apple-card/, if they brand it so prominently as their own, they should also own the problems.