3 ms·

My response is more tuned towards corporate/enterprise/more-than-20-person teams. so we got salesforce for CRM, getsatisfaction/others for support, jira for pr

My response is more tuned towards corporate/enterprise/more-than-20-person teams. so we got salesforce for CRM, getsatisfaction/others for support, jira for project management, tons of enterprise minded apps, yet people resort to email. why? its easier to just type in an email as opposed to logging in / filling a form, and last but not the least treating notifications sent by email in same vein as a human being. Whats pathetic is "IT" sets up these apps and does pilot program and claims success. I believe more idiot-proof-apps, as easy as email client app shows up, lesser will be "emails"

Duff 14y ago
The idiot proof app is email. Email is the digital successor to the memorandum, which is turn the apex of a line of written communication mechanisms dating back thousands of years. A Sumerian boss got his reports via tablet. Phahroh via papyrus. Roosevelt via telegram. Pershing via a rolled up message tied to a bird. Instead of futzing around with some fragile app which may or may not be designed for what I'm doing, I can send an email to nearly anyone on earth that I need to deal with.