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I think the most important thing about remote, local, and hybrid work is "it depends". To other people's point, this is only an issue for a small percentage of
by NikolaNovak 3y ago
I think the most important thing about remote, local, and hybrid work is "it depends".
To other people's point, this is only an issue for a small percentage of population - many jobs are inherently physical.
Of the ones where remote vs hybrid vs local is in the running, it hugely depends. Does everybody actually live in a single area? Or are you multi-site to begin with? What are your teams structured as, what are you trying to accomplish, what are your processes and procedures like?
As horrible as COVID was from public health perspective, it was a boon for my particular operations project. We have a population of about 200++, two basic sites about 2500km away, and a scattering of people around the country. Hybrid model was... awful in retrospective:
For years, people not at the main site were effectively second class citizens. A lot of decisions would be made by "whoever happened to be around the cubicles", and chains of review, approval, and implementation were never followed. Left hand did not know what the right was doing. Speakerphones never ever worked in big conference rooms, and my biggest peeve was the sentence "You guys on the phone won't see this, but we are drawing the new architecture on the board here", with the runner up of "Sorry you can't hear Vince today, he's far away from the microphone, but he just outlined the strategy and basic requirements for the next phase for us" etc.
When we were forced to do fully remote... oh, bliss! We had to communicate with intent and consciously choose who needs to know what how and when. We become a smooth running machine. Our efficiency increased hugely, our results improved, and our people were happier!
We are slowly turning back into hybrid mode, unfortunately, and literally 15 minutes ago I was privy to "Sorry you 30 people on the phone can't hear Chris, but he just outlined our main focus for the next quarter" and I gotta say I did not miss it!