Wow, someone finally gets it. The application isn't broken, the users are. We expect too much from it, wanting it to be our todo list and other roles that it

Wow, someone finally gets it. The application isn't broken, the users are. We expect too much from it, wanting it to be our todo list and other roles that it plainly wasn't designed for. I email doesn't do what you need or want, then find something else that does. If you cannot, then build it and release to the world.