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I'm glad someone is trying to doing something hard that will benefit people. We need more companies that want to do the hard thing, not the easy profitable thin

I'm glad someone is trying to doing something hard that will benefit people. We need more companies that want to do the hard thing, not the easy profitable thing.

charcircuit 3y ago
Telemetry would allow them to make their product better for more people and know where to invest to benefit their users more. In this case proitability is proxy for how much value people get from the proxy. The thought that something is bad because it is profitable is misguided.
- ipaddr 3y ago
  Is all telemetry good in your eyes? Telemetry is a cheaper solution to hiring quality assurance. Many will feel sharing their usage details to increase profits is acceptance and others might feel this free product isn't so free anymore.
  - charcircuit 3y ago
    >Is all telemetry good in your eyes? No, collecting information on how many times someone types the sequence "abcd" is a waste of resources. Figuring out what telemetry will be useful and understanding the privacy implications is important. >Telemetry is a cheaper solution to hiring quality assurance. These are not comparable. Telemetry is about understanding how the product is operating. QA is about testing the product.
- justinclift 3y ago
  From your point of view, does using telemetry have downsides? No concept of misleading info or bad product development direction from using it?
  - charcircuit 3y ago
    >does using telemetry have downsides? The main downside is the extra work and cost of getting it all set up, properly cleaning up unneeded telemetry, and making sure telemetry itself doesn't cause performance issues. >No concept of misleading info or bad product development direction from using it? Telemetry doesn't replace a strong protect sense, but without telemetry you are flying blind.
    - justinclift 3y ago
      Do you work in game development? I've heard similar things before in that area, and it kind of makes sense for that specific use case.

I'm glad someone is trying to doing something hard that will benefit people. We need more companies that want to do the hard thing, not the easy profitable thing.

charcircuit 3y ago

Telemetry would allow them to make their product better for more people and know where to invest to benefit their users more. In this case proitability is proxy for how much value people get from the proxy. The thought that something is bad because it is profitable is misguided.

ipaddr 3y ago
Is all telemetry good in your eyes? Telemetry is a cheaper solution to hiring quality assurance. Many will feel sharing their usage details to increase profits is acceptance and others might feel this free product isn't so free anymore.
- charcircuit 3y ago
  >Is all telemetry good in your eyes? No, collecting information on how many times someone types the sequence "abcd" is a waste of resources. Figuring out what telemetry will be useful and understanding the privacy implications is important. >Telemetry is a cheaper solution to hiring quality assurance. These are not comparable. Telemetry is about understanding how the product is operating. QA is about testing the product.
justinclift 3y ago
From your point of view, does using telemetry have downsides? No concept of misleading info or bad product development direction from using it?
- charcircuit 3y ago
  >does using telemetry have downsides? The main downside is the extra work and cost of getting it all set up, properly cleaning up unneeded telemetry, and making sure telemetry itself doesn't cause performance issues. >No concept of misleading info or bad product development direction from using it? Telemetry doesn't replace a strong protect sense, but without telemetry you are flying blind.
  - justinclift 3y ago
    Do you work in game development? I've heard similar things before in that area, and it kind of makes sense for that specific use case.