I checked trust piolt Fresha seems to be doing well and no such complaint. I think the start is we shouldn't jump to conclusions >We've written to fresha.com'

I checked trust piolt Fresha seems to be doing well and no such complaint. I think the start is we shouldn't jump to conclusions >We've written to fresha.com's technical support as a show of good faith but we fully expect any reply to instruct her to create an account whose terms of service entail giving up to 20% of her income to fresha.com I mean you don't know that yet,it could just be an honest mistake on their part. No need to overreact right away