4 ms·

I've used a few SaaS products with decent support: AWS, GitLab, Microsoft (for certain products), Fortinet (for certain products)... On the bad side I can thin

by pid-1 3y ago

I've used a few SaaS products with decent support: AWS, GitLab, Microsoft (for certain products), Fortinet (for certain products)... On the bad side I can think of Google and Databricks. So it's not an unsolvable problem, there are people getting support right.

crunchbang-excl 3y ago
AWS support can be very hit or miss. I've had experiences where they will claim that something is possible when it is absolutely not, and you have to provide a lot of supporting information to get them to see reality.