3 ms·

The problem is that the users are unable to figure out if it's data loss or not(unavailability). The fact that my data is just one of many other problem to them

The problem is that the users are unable to figure out if it's data loss or not(unavailability). The fact that my data is just one of many other problem to them and that to figure out if it's something I can count on them to get them back or not I either have to be really important to them or, you know, nothing to do but to just wait. That's horrible.

rovr138 3y ago
The problem is they can't do anything. They don't know if it's one or the other and, ultimately, it's the same thing to them. And we aren't talking about regular users. These are workspace admins. People that are/should be technical in larger roles. Things reverted to May. Until solved, it's just lost and you need to revert to a data loss incident - which is revert to backups... _if you have any_.
- pests 3y ago
  I'm not talking about regular users or workspace admins. I understand its lost TO the users. I am simply bringing up the point Google probably has the bytes somewhere. Why are we talking about hearts and minds here? This is a purely technical statement.
  - rovr138 3y ago
    There's 2 discussions happening. 1) What's happening internally at Google, which you are right of course. The bytes could be somewhere. This could be a limit reached, a bad index, something wrongly rebuilt, actual data loss, etc. 2) What's happening to the users that posted on the thread. Which is what I was saying in regards to it being the same since they can't do anything about it and Google's not providing insight and already skipping meetings. Both are right and just different lenses. It's like on /r/sysadmin when something goes down and some people are writing 'Good luck', 'godspeed' while others are complaining about the outage. Fellow sysadmins vs users. Two different lenses to the same issue.
    - pests 3y ago
      > Both are right and just different lenses. Yes but I am the original poster to bring up how, internally, they probably didn't lose data. I was trying to make a point how despite what users see in the UI, etc, they still have the data. Both may be right with different lenses, but I've already specified which lens we are talking about here (internally at google, not what people perceive in the UI). I have tried to keep on-topic to #1, but everyone wants to talk about #2 and how its a valid view. I agree its a valid view, but why can't we have a discussion on #1? I don't care about #2 and there are pleanty of sub-threads about #2. #2 is almost off-topic or irrelevant for what I wanted to bring up.
pests 3y ago
I agree, but they still might have the bytes somewhere. That was my point. Users or admins can feel or think what they want - I'm talking about the actual truth.

rovr138 3y ago

The problem is they can't do anything. They don't know if it's one or the other and, ultimately, it's the same thing to them. And we aren't talking about regular users. These are workspace admins. People that are/should be technical in larger roles. Things reverted to May. Until solved, it's just lost and you need to revert to a data loss incident - which is revert to backups... _if you have any_.

pests 3y ago
I'm not talking about regular users or workspace admins. I understand its lost TO the users. I am simply bringing up the point Google probably has the bytes somewhere. Why are we talking about hearts and minds here? This is a purely technical statement.
- rovr138 3y ago
  There's 2 discussions happening. 1) What's happening internally at Google, which you are right of course. The bytes could be somewhere. This could be a limit reached, a bad index, something wrongly rebuilt, actual data loss, etc. 2) What's happening to the users that posted on the thread. Which is what I was saying in regards to it being the same since they can't do anything about it and Google's not providing insight and already skipping meetings. Both are right and just different lenses. It's like on /r/sysadmin when something goes down and some people are writing 'Good luck', 'godspeed' while others are complaining about the outage. Fellow sysadmins vs users. Two different lenses to the same issue.
  - pests 3y ago
    > Both are right and just different lenses. Yes but I am the original poster to bring up how, internally, they probably didn't lose data. I was trying to make a point how despite what users see in the UI, etc, they still have the data. Both may be right with different lenses, but I've already specified which lens we are talking about here (internally at google, not what people perceive in the UI). I have tried to keep on-topic to #1, but everyone wants to talk about #2 and how its a valid view. I agree its a valid view, but why can't we have a discussion on #1? I don't care about #2 and there are pleanty of sub-threads about #2. #2 is almost off-topic or irrelevant for what I wanted to bring up.

pests 3y ago

I agree, but they still might have the bytes somewhere. That was my point. Users or admins can feel or think what they want - I'm talking about the actual truth.