Seems on par with HP common operating procedure. A decade ago we ordered a couple of laptops that were discounted by 15%. The story on the website was they we

Seems on par with HP common operating procedure. A decade ago we ordered a couple of laptops that were discounted by 15%. The story on the website was they were a generation past their prime, so they were new laptops being sold at a discount. When they arrived we discovered the keyboards didn't work. HP refused to honor their warranty commitment. HP was removed from our vendor list and that of the California state government agency we were providing support services for.