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There is absolutely zero help google employees can provide too

• simfree 3y ago
  This is not true, Googlers (at least Kirkland office based ones) can file an internal ticket if they care. Hence the common recommendation to start spamming first.last@Google.com addresses until you annoy someone internal who is willing to file a ticket on your behalf if you don't have any capable Googlers in your social graph.
  • KMag 3y ago
    At least when I worked at Google over a decade ago, I'm pretty sure first.last@Google.com didn't route to my inbox. (And roughly 70 people worldwide share my surname, according to one of those sites that shows you where people with your surname live.)