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Having done pretty much this a lifetime ago: A lot of the first level bug support work is basically deduplication (Incl "have you tried...") and asking for adit

by Faark 3y ago

Having done pretty much this a lifetime ago: A lot of the first level bug support work is basically deduplication (Incl "have you tried...") and asking for aditional/specific information. Excessively browsing a bug tracker is one of the best qualifications, and if you're doing so anyway, why not also help a few lost users here and there? At least that's where it starts... :D

yencabulator 3y ago
If only they had something useful. The mystery is why somebody replies like this person, who added absolutely nothing to the conversation and is a "Diamond Product Expert": https://support.google.com/drive/thread/245055606?hl=en&msgid=245082799 https://support.google.com/drive/thread/245055606?hl=en&msgi...