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They can recall if the seller requests a recall for any reason. Not the customer. Typical use cases include wrong product sent, wrong packaging, missed an item
by ankit219 3y ago
They can recall if the seller requests a recall for any reason. Not the customer. Typical use cases include wrong product sent, wrong packaging, missed an item etc. It's a rare scenario but it has happened to people I know.
From a customer's perspective, they cannot recall. Likely, if you order via Amazon with Amazon delivery, the contract they have with the seller for Amazon delivery mandates them to deliver it to the user. Every seller is charged for returns/replacements as well and so it would be kind of confusing and arbitrary if they just returned the product on the way to delivery.