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So if I accidentally buy a laptop with Windows in Germany I can return it? Fantastic consumer protection laws!

• dehrmann 3y ago
  I'm not sure about Germany. In the US, probably. It's not usually laws as much as stores having very generous return policies. To be fair, this was in the UK, so customs and laws are different.
• pinkgolem 3y ago
  That depends, did you buy it online? Then you can return the laptop basically no question asked for 14 days. There are some exceptions for custom orders, but I have never seen those enforced for anything not majorly custom build. Offline you do not have this right, but a lot of retailers still have money back/voucher guarantees for 14 days.
  • gumby 3y ago
    Why is the rule different online? Could Lands End have kept its lifetime return policy in Germany under this law?
    • pinkgolem 3y ago
      > Why is the rule different online? Take this with a grain of salt, the law is pretty old in Germany and I have heard different things why it was introduced. Also the eu directive is lot newer. - you can try things out in a shop, you can't online - it comes from door salesman Which liked to pressure people into buying stuff - was extended to support local businesses as an added cost to sell online >Could Lands End have kept its lifetime return policy in Germany under this law? Don't know about that policy/any details, but sure.. why not? Laws only define a minimum, not a maximum service level