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On the whole I’m much happier with convention being that the company owns the object being sold until a courier hands it over to you, especially in a world wher
by jon-wood 3y ago
On the whole I’m much happier with convention being that the company owns the object being sold until a courier hands it over to you, especially in a world where most companies are selecting their courier based on who the lowest bidder is rather than quality of service.
In your world, let’s say the lowest bidder courier has an overloaded route, and decides to toss your laptop into a river while claiming to have made delivery to your neighbour. You’re now on the hook to chase this down and get a refund for the value of the laptop. In my world I call up the sender and say “hey, your courier fucked up” and it’s now their problem. If they don’t fix it I run a chargeback of the card payment because the item I bought never arrived.
- boringuser2 3y agoThat would also be a breach of the contract. Why wouldn't it be contingent on the vendor to properly safeguard and transport your property? I can send my Rolex into a shop for repair, or hand it over physically, and I'm pretty sure I'm protected from someone throwing it into the Hudson river without it becoming their property. Just to note, most deliveries are contactless so a company really isn't capable of proving this supposed transfer of ownership. Seems like a nightmare for the company and the consumer.