3 ms·
I Want Sandy Shutdown Disappoints Users: How Dornfest Could Have Handled It Differently
- nandemo 18y agoIn the ideal world we'd see only comments like this: "Hi, congratulations for the acquisition. I've been using I Want Sandy and I really regret you've chosen to close it down. I hope you reconsider your decision. Some people pay $x for service $foo, so I'm sure many wouldn't mind paying $x+1 for Sandy. Still, thanks a lot for the free ride." But no, we get a lot of entitled whiners and opinionated bloggers complaining.
- Angostura 18y agoI disagree actually, I think the recommendations at the end of the blog post make reasonable sense. The goodwill created by running such a service has value, and it is a waste to jettison this - bBoth for Twitter and for the original app author. While getting a job at Twitter is excellent, I wouldn't want to devalue my personal brand if I could help it- the job at Twitter may not last for ever and the developer may want to entice people to a new start-up in the future. So finessing any eventual shut-down makes sense.
- skmurphy 18y agoIt seems like they could have worked this deal out in advance and saved some user heartburn. http://www.zetetic.net/2008/11/26/welcoming-sandy-users-to-pingme http://www.zetetic.net/2008/11/26/welcoming-sandy-users-to-p... Hindsight is 20-20 and it's a challenge to run a complex service but instead of just shutting down with two weeks notice offering some migration options might have done more to maintain goodwill.
- Herring 18y agoer, why is time managment not offline? What advantages are there for pushing that data to a server? It's not like email can't be accessed by a desktop app.