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That's not not the right idea. The absence of a visual indicator is not a good way to let me know my current call is fraudulent. Especially since it's most like
by tsimionescu 3y ago
That's not not the right idea. The absence of a visual indicator is not a good way to let me know my current call is fraudulent. Especially since it's most likely most people will not have a call with their bank almost ever, so they'll not have any familiarity with the fact that such a banner is supposed to be there.
- fragmede 3y agoUnfortunately, the only way people are going to know to check in the buried menu is by reading that link. At which point that link might as well just say "if we are on the phone with you, the app will say so" [screenshot].