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Scams can be so sophisticated in execution now that I'd quite expect someone to become a victim to one far before they otherwise appear to need the LPA to be us
by adhesive_wombat 3y ago
Scams can be so sophisticated in execution now that I'd quite expect someone to become a victim to one far before they otherwise appear to need the LPA to be used.
I have made it extremely clear to my older (not even elderly) relatives to never, ever agree to anything involving TeamViewer or any other kind of remote connection on a computer or phone. Take a number to call back if they want (do not agree to be called back later), then hang up and call me. And never, ever click anything in an SMS: not only can I not really explain how URL structures work, but companies keep using scammy-looking short URLs that even I can't tell apart, so complete interdiction on ever clicking a URL in a text is the safest way. And if I call saying I'm in jail, ask me for my car model and colour.
But I don't really know how to explain to them what is and isn't a scam on the 40 billion apps you're expected to use for banking, travel, parking, utilities, communications, everything with it's own security systems, quirks and bugs[1]. It's probably only a matter of time before a scam gets through (luckily the relatives are mostly not credulous enough or greedy enough to fall for most of them), but that doesn't mean I should execute an LPA and remove access to everything for their own good. Not least at that point they'll probably not be considered to be lacking capacity, a necessary condition for using the LPA, by the OPG just because they don't understand their mobile network's new login flow.
[1] which won't be fixed because most of these apps are consultancy effluence and they've been delivered and signed off on. So, the consultancy doesn't care any more and the recipient doesn't know how to maintain it even if they wanted to. Not only have they probably not got their own engineering these days, the app is an unmaintainable rush-job that is 90% technical debt and enough duct tape to get it over the acceptance wall before anyone notices. At best the issues will be fixed when the app is so completely untenable that another consultancy gets hired to rewrite from scratch. Then everyone gets a new app and a new set of "is this a scam" decisions to make.