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Toyota lost me simply from the dealer model. I was looking for a Grand Highlander hybrid, with preferences for certain trims and colors. Dealer told me they g

• xingped 3y ago
  From what I understand, working with a nearby dealer who actually only charges MSRP (technically slightly below MSRP, but close enough), the reason for this is basically that Toyota doesn't do custom builds based on a customer's order because it saves them from having to retool lines or prevent mistakes from switching builds constantly as much as possible. So it really sort of is what they get is what they get. That said, it does really suck to deal with dealers that upcharge for no reason. Thankfully I think I managed to find a dealer which is about as close to dealing directly with Toyota as one can get. (Been waiting for the car I want, but may just end up buying a used car due to the long wait, which sucks but I can't fault the dealership for.)
  • georgeburdell 3y ago
    I’ll admit that Toyota’s configuration offerings are more complex than Tesla’s, which creates manufacturing complexity, but they can batch the orders and tack it onto the lead time. People are now conditioned to wait for cars, post-Covid