3 ms·
Subscriptionware wins because people psychologically reason that $5/mo in perpetuity is less than $100 once (and the barrier to entry is lower because 5 < 100).
by sneak 3y ago
Subscriptionware wins because people psychologically reason that $5/mo in perpetuity is less than $100 once (and the barrier to entry is lower because 5 < 100). It’s a dark pattern, same as casino comps or ending prices in .99 or “buy one get one free”.
Nobody actually wants it. It’s just another way of turning your customers into a harvestable resource and raising prices instead of dealing fairly. I don’t want maintenance and updates; I want the software once, today. I don’t want to be automatically opted in to the annual upgrade treadmill because I bought version 2023.
Software is not, by default, a service. It’s a product. Pretending it is a service means purchasers pay more money for the same utility.
The average TCO of software has gone up substantially for no benefit to users. This is why vendors do it: increased revenue for the same amount of work. It’s a rentseeking scam, same as a hard-to-cancel gym membership or newspaper subscription.
- yunohn 3y ago> Subscriptionware … dark pattern I do not see much evidence that subscriptions are primarily used as a pricing dark pattern. > hard-to-cancel gym membership or newspaper subscription Both your example services involve a recurring cost on the supply side, so they are obviously subscription priced. The hard to cancel nature is provider/location dependent - in the EU, I find cancellation is easy.