It's been around for ages, I think the ChatGPT stuff is pretty recent. One really smart thing they do is localize the volunteers as much as possible, so often

It's been around for ages, I think the ChatGPT stuff is pretty recent. One really smart thing they do is localize the volunteers as much as possible, so often if the question is something like "Am I at the corner of X & Y" there is a good change you (the volunteer) know the area, etc. Things I have learned on the "volunteer" side: keeping track of canned food is often a problem, people worry about their outfits a fair bit, and parks are sometime difficult because there are lots of alternate paths/routes.