Funny that reading the manual was the source of, not the solution to, the problem. The British-sounding phrase "uppity know-it-all whose seniority level was su

Funny that reading the manual was the source of, not the solution to, the problem. The British-sounding phrase "uppity know-it-all whose seniority level was substantially above their competency level"* is a nice one to put in the memory banks for future use. This reminds me of the classic web-comedy 'The Website Is Down', the first episode of which has a version of the error path in question as a plot point. * To be clear to those who didn't read the article, the user in question was not in that category