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It requires an extreme level of selective amnesia to make McDonald's the operations standard for anyone. Try "the ice cream machine is broken today" on your nex
by tboyd47 3y ago
It requires an extreme level of selective amnesia to make McDonald's the operations standard for anyone. Try "the ice cream machine is broken today" on your next I.T. contract and see how far that gets you.
But to the author's point, I remember checking out a book from 1980 on software engineering from a highly well-known author (I forget who). I was shocked to read the author state unsarcastically that software development labor would be fully itemized in a standard catalogue like auto mechanic by the year 2000.
- peteradio 3y ago> that software development labor would be fully itemized in a standard catalogue like auto mechanic by the year 2000. That's pretty dumb... Software doesn't "break" and if it could be itemized to such a degree it could be made self-healing.
- acuozzo 3y ago> Software doesn't "break" It most certainly does because most software is written atop dynamic systems and every possible change cannot be pre-empted. Extreme example: RAM writes accidentally flipping bits ala RowHammer. Broken, yes, but is it a bug?
- peteradio 3y agoI'd still describe the first one as "non-line-item-able" how can you set a lineitem time to "re-jigger the dependencies"? Those take open-ended investigation that no experienced "dev" would commit small amounts of time to like replacing the alternator in a 2003 Ford Ranger. The second one is clearly an automation issue, are you going to assign a lineitem to "fix the latest rowhammer attack"?