As a smug AAISP customer that was my reaction on reading the title. They’re one of the few honest isps. If they lose connection to your house they notify you im

As a smug AAISP customer that was my reaction on reading the title. They’re one of the few honest isps. If they lose connection to your house they notify you immediately and then again once the connection is back up telling you how long it was out for. Have also seen the openreach situation play out. I tried to get one of the other providers initially and they said that it would take almost a month for openreach to do the install. Contacted AA and they had it done in a couple of days. They actually show the logs of their comms with openreach in your online account so you can follow along.