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> There is often high motivation to bring in a smaller/newer tool I must be misunderstanding the definition of "enterprise" here. I can't picture any of the 3

> There is often high motivation to bring in a smaller/newer tool I must be misunderstanding the definition of "enterprise" here. I can't picture any of the 3 enterprise companies I've ever worked for adapting any sort of product like this.

haswell 3y ago
I’ve worked with many of the largest companies across quite a few verticals in a product management capacity. Many large enterprises (think 200K+ employees) still have pockets of tool building and automation springing up everywhere. Big names you’ve heard of. I’d be willing to bet money that this was happening where you were, but you may not have been exposed to it. It often shocks IT management what they find when turning on software auto-discovery and inventory tools. These tools are often employed in operations and other non-core-to-the-business departments to simplify/automate busy work happening there.
jordanbeiber 3y ago
I’ve worked for years implementing tools like this in enterprises. My most fond memory was introducing a workflow platform to an enterprise with a fully outsourced IT-ops department - it was ruining everyone else in terms of cost, speed and quality. The security dept (this was a large bank) was gridlocked in this setup and wanted the ability to automate their way out of the sourcing mess. I spent roughly three months building a few “hot path” workflows important to them which enabled them to take the ownership back of the processes and save an incredible amount of time and money. Encapsulating these integrations as workflows makes them observable and measurable. The customer had in the first quarter after deployment 10’s of thousands runs and avg time to completion went from 2 weeks to 2 days. It also cut out an rather expensive middle man. And this is not the worst enterprise customer I’ve worked with. One hade 4000 Windows servers manually provisioned and managed. There’s low hanging fruit out there! You basically trade agility and quality for competence, unfortunately a lot of enterprise IT shops are not willing or capable to do so.

haswell 3y ago

I’ve worked with many of the largest companies across quite a few verticals in a product management capacity. Many large enterprises (think 200K+ employees) still have pockets of tool building and automation springing up everywhere. Big names you’ve heard of. I’d be willing to bet money that this was happening where you were, but you may not have been exposed to it. It often shocks IT management what they find when turning on software auto-discovery and inventory tools. These tools are often employed in operations and other non-core-to-the-business departments to simplify/automate busy work happening there.

jordanbeiber 3y ago

I’ve worked for years implementing tools like this in enterprises. My most fond memory was introducing a workflow platform to an enterprise with a fully outsourced IT-ops department - it was ruining everyone else in terms of cost, speed and quality. The security dept (this was a large bank) was gridlocked in this setup and wanted the ability to automate their way out of the sourcing mess. I spent roughly three months building a few “hot path” workflows important to them which enabled them to take the ownership back of the processes and save an incredible amount of time and money. Encapsulating these integrations as workflows makes them observable and measurable. The customer had in the first quarter after deployment 10’s of thousands runs and avg time to completion went from 2 weeks to 2 days. It also cut out an rather expensive middle man. And this is not the worst enterprise customer I’ve worked with. One hade 4000 Windows servers manually provisioned and managed. There’s low hanging fruit out there! You basically trade agility and quality for competence, unfortunately a lot of enterprise IT shops are not willing or capable to do so.