3 ms·

I honestly think it’s possible to have large/mature companies that are still innovative, fast moving, transparent/candid internally, user focused, and low on in

by yashap 3y ago

I honestly think it’s possible to have large/mature companies that are still innovative, fast moving, transparent/candid internally, user focused, and low on internal bureaucracy. It’s just really, really, really hard. You need to constantly be eliminating red tape and causes of slowdowns, because they’ll keep appearing. For tech companies this means spending a lot of time eliminating tech debt, slow/unreliable workflows, toil work, etc. It also means reducing cross-team dependencies, keeping decision making units small and independent. You need a very performance oriented culture, where you only keep strong performers and fire miss-hires (or ppl who start strong but later start coasting). This is maybe the hardest part, as firing people is very tough and can have real negative consequences on the person being let go, but an accumulation of ppl who are just sort of coasting is one of the biggest reasons companies slide into mediocrity over time. I think very, very few companies pull this off in practice, but I don’t think it’s impossible to pull off, just EXTREMELY hard.

esafak 3y ago
Which companies did you have in mind?
- yashap 3y ago
  I haven't worked personally at these places, so just going on what I've heard: - Netflix is a poster child for this, I've heard their "culture deck" isn't hot air, but is really how they operate. Combo of high autonomy and high responsibility, letting ppl go who don't pass the "keeper test" ("would you fight to keep this person if they told you they were leaving the company" - if not let them go), very open and candid communication, and generally a smart and driven group doing great work - I don't know that Apple is still like this, but for a long time, as a massive company, it seems they did keep going a really high performing group, that were passionate about their work and hustling hard to build great things. Although could be pretty brutal in terms of long hours and lack of work/life balance - Have heard SpaceX is similar to how Apple used to be
solatic 3y ago
It's one of those things that ought to be possible, but the problem is scaling middle management. Plenty of IC talent on the bottom, but it's impossible to have hundreds or thousands of IC report to the same individual executive with a vision. One you start to hire middle management, you get politics: fiefdoms, silos, power games, selective storytelling, cherry-picking statistics. In a small company where an executive oversees a single layer of middle management, it can be fought against, and stamped out where it's found. Two layers of middle-management, getting executives to be out of touch with the IC level, it starts to get very difficult to parse through what's bullshit and what's not; by three layers, there's too many people playing telephone, and you have an echo chamber. The challenge for executives is to achieve strategic success in spite of the necessary evil of layers of middle management.
- yashap 3y ago
  I don’t think middle management are the ONLY cause, but I do agree that once you start getting layers of management, managers “shielding their teams” from the rest of the company, cross-team dependencies that require lots of planning, and execs/upper-management that are very disconnected from the details of the business and product, you’re basically doomed to mediocrity-at-best.

by yashap 3y ago

esafak 3y ago

Which companies did you have in mind?

yashap 3y ago
I haven't worked personally at these places, so just going on what I've heard: - Netflix is a poster child for this, I've heard their "culture deck" isn't hot air, but is really how they operate. Combo of high autonomy and high responsibility, letting ppl go who don't pass the "keeper test" ("would you fight to keep this person if they told you they were leaving the company" - if not let them go), very open and candid communication, and generally a smart and driven group doing great work - I don't know that Apple is still like this, but for a long time, as a massive company, it seems they did keep going a really high performing group, that were passionate about their work and hustling hard to build great things. Although could be pretty brutal in terms of long hours and lack of work/life balance - Have heard SpaceX is similar to how Apple used to be

solatic 3y ago

It's one of those things that ought to be possible, but the problem is scaling middle management. Plenty of IC talent on the bottom, but it's impossible to have hundreds or thousands of IC report to the same individual executive with a vision. One you start to hire middle management, you get politics: fiefdoms, silos, power games, selective storytelling, cherry-picking statistics. In a small company where an executive oversees a single layer of middle management, it can be fought against, and stamped out where it's found. Two layers of middle-management, getting executives to be out of touch with the IC level, it starts to get very difficult to parse through what's bullshit and what's not; by three layers, there's too many people playing telephone, and you have an echo chamber. The challenge for executives is to achieve strategic success in spite of the necessary evil of layers of middle management.

yashap 3y ago
I don’t think middle management are the ONLY cause, but I do agree that once you start getting layers of management, managers “shielding their teams” from the rest of the company, cross-team dependencies that require lots of planning, and execs/upper-management that are very disconnected from the details of the business and product, you’re basically doomed to mediocrity-at-best.