3 ms·
You're never too big put the user first. When you stop doing that, someone else will and in time your customers will go there instead.
by rkagerer 3y ago
You're never too big put the user first.
When you stop doing that, someone else will and in time your customers will go there instead.
- surgical_fire 3y agoThis is provably false. Customers are anything but rational, and pick things out that play against their best interests all the time. Be it due to fashion, social pressure, brand recognition, cultural norms, et cetera and so forth.
- davedx 3y agoI doubt it's provably true or false, as psychology tends to be. Largely I agree with the OP though - treat your customers bad enough and unless there's something stopping them, they'll go elsewhere. That's how the free market works.