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Focusing on the user is easy when you have little to lose. When you have a trillion-dollar business and 200,000 employees you're responsible for, a large part o
by pardoned_turkey 3y ago
Focusing on the user is easy when you have little to lose. When you have a trillion-dollar business and 200,000 employees you're responsible for, a large part of your focus is not destroying that. And quite often, it's not easy to reconcile that with what your users might want.