> ...the level of genuinely well-intentioned work that the public is unfairly (and often viciously) critical of the motives of, and also the (at this point) com

> ...the level of genuinely well-intentioned work that the public is unfairly (and often viciously) critical of the motives of, and also the (at this point) complete absence of concern for the user, the long term... If there is lack of concern for the user and the long term, how can work be "well-intentioned"? Intentioned for whom? And why should the public perceive it as good?