The major issue I see disadvantage groups face is that in government agencies and school system people are expected to navigate and fill forms, sign documents,

The major issue I see disadvantage groups face is that in government agencies and school system people are expected to navigate and fill forms, sign documents, submit documents. This can be done on phone but is very difficult. The government should make sure that in the so called chromebooks a user can download a pdf document, edit it and sign it and submit it. If agencies and schools stick to Google Docs and Google Drive, then is a complete solution that works. Everything else is a big if.