Let me put it plainly for you. You are buying a seat in a cabin on a plane at a price point. Which specific seat may vary. Everything else is on a best-effort b

Let me put it plainly for you. You are buying a seat in a cabin on a plane at a price point. Which specific seat may vary. Everything else is on a best-effort basis. Does this really diverge from your expectations? I'm having a hard time believing someone could be confused by this.