> While some customers in online posts have praised the insurer’s low premiums, others, like Bova, complain of waiting weeks or months for payouts and repairs,

> While some customers in online posts have praised the insurer’s low premiums, others, like Bova, complain of waiting weeks or months for payouts and repairs, and an inability to reach claims adjusters. This is the equivalent of a database that has really great write throughput but then loses data. The whole point of a database is to read the data you wrote. The whole point of insurance is that when something catastrophic happens, you get money. If they can’t fulfill the point, it really doesn’t matter if they have great write performance or low premiums.