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As an anecdote, I just took a flight today with Delta from Paris to Salt Lake City, I paid for a front row seat and they changed it to a middle one. This is not
by melenaboija 3y ago
As an anecdote, I just took a flight today with Delta from Paris to Salt Lake City, I paid for a front row seat and they changed it to a middle one. This is not the first or second time this happens to me, either randomly or because of babies (baby basinets have to be hanging on the separators in front of the first row) and it is not worth it to fight as they alway have some excuse. Today I actually asked about it at check in time as I have seen the row on my phone and it did not seem to me that was the first row, the answer they gave: "Oh yeah, this is the first row"
To me these fees are kind of... tricky.
- ipqk 3y agoI've had my seat changed after I paid extra for it, and I submitted a refund request and it was honored.
- jesterson 3y agoTypical large company behaviour - give you all sorts of bs to get you off my view. Once you realise you were fed the BS, the employee would be far from your reach. Singapore airlines support operates exactly by this rule, likely other airlines as well.