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I don't know about the inductive logic behind your "humans can solve this problem, therefore it is solvable by a computer". To create an algorithm that could cl

I don't know about the inductive logic behind your "humans can solve this problem, therefore it is solvable by a computer". To create an algorithm that could classify email as well as a human, you'd need to create an algorithm as advanced as a human.

holri 15y ago
Furthermore it would not help much. You still would have to monitor the algorithm decisions. Otherwise you loose control over your work. Never ever I would allow an algorithm to decide what is a bug and what is a feature request.
brudgers 15y ago
Your argument changes the premise. The email problem persists because it is hard (or impossible) to solve by humans. Solving the email problem, in so far as it depends upon classifying email, must classify email significantly better than a human. One of the things computers do better than humans is working tirelessly, and at its heart the email problem is Sisyphean. Google serves personalized advertising. Facebook customizes your feed. Your grocery store prints coupons at checkout. All without homunculi.