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>Every single breakage is a massive massive waste of people's time. I think this applies to a ton of things. For instance, in 2015, my electricity provider swi
by MiddleEndian 3y ago
>Every single breakage is a massive massive waste of people's time.
I think this applies to a ton of things. For instance, in 2015, my electricity provider switched from NSTAR to EverSource. For whatever reason they couldn't auto-migrate everyone's accounts. I ended up having to call them on the phone. Took maybe 20-30 minutes, I think.
According to https://en.wikipedia.org/wiki/NSTAR_(company) https://en.wikipedia.org/wiki/NSTAR_(company) they had 1.4 million customers. Massive waste of time for a ton of people.
Societally, there should be a way to deal with this. Obviously not possible for real, but maybe it would be appropriate lock the execs and board of directors in a room that just continuously plays hold music for a week so their time is wasted as well.