Right. When I was at IBM they had a 3-day, in-person, course where you learned and practiced facilitation skills. It was a great experience and equipped me with

Right. When I was at IBM they had a 3-day, in-person, course where you learned and practiced facilitation skills. It was a great experience and equipped me with a set of skills I've used and continue to hone to this day. One of those tools being that you capture/summarize the discussion in a public display that everyone can see. You check in with the group with something like "Does this accurately capture what was just discussed/decided?" Everyone has a chance to refine it to meet their understanding and/or we discover that we're not aligned, which engenders more discussion until we are.