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Following the Google path. "Data shows that this product isn't meeting usage expectations, time to kill it." Except in the process they don't realize that their
by hn_throwaway_99 3y ago
Following the Google path. "Data shows that this product isn't meeting usage expectations, time to kill it." Except in the process they don't realize that their actions (cutting products/shows) is training people not to invest in subsequent products in the first place for fear they'll disappear one day. They're basically tainting all of their future data collection. If Products A and B (or shows in Netflix's case) were ones I heavily used then were unceremoniously canned, I'm not going to want to try Product C, regardless of how good it is.