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The weirdest part of this for me (not American) is that my local daily coffee shop throws in free items for me - sometimes comps the coffee or gives banana bre
by 10u152 3y ago
The weirdest part of this for me (not American) is that my local daily coffee shop throws in free items for me - sometimes comps the coffee or gives banana bread or something to reward a frequent customer. The idea that a frequent customer feels like they need to tip extra as the OP says blows my mind.
- thephyber 3y agoFree comps are psychology (more likely classical conditioning). It is the same psychological quirk which makes gambling so appealing. When training dogs, treats work far better when you randomly “jackpot” the reward. The lizard brain is willing to grind out the low paying rewards longer in hopes of the next high paying reward.
- 10u152 3y agoSure, my point is it's the OPPOSITE of feeling like I should tip/tip extra as a regular as OP said. My overall costs are lower as a regular which makes sense.
- geodel 3y agoWell yeah, but I think point being made here is it is shop that feels rewarding customer and not the customer that is socially forced to reward server at coffee shop counter every single time.