> what they do want is customers Exactly. So they should stop pretending they're open source when this is really just source available as a sales decision. It'

> what they do want is customers Exactly. So they should stop pretending they're open source when this is really just source available as a sales decision. It's also bad for customers like you since you might be mislead into thinking they actually are open source, when in reality they do a lot to prevent any competing services which makes users much more locked-in than it might seem. If you want to switch, you'll either have to self-host if the issue is with their prices, or do 2 full years of development to implement your own version if they make a decision you don't like. It would probably be easier to switch to a competing service at that point, so you are just as locked into them as you are to anyone else. It would be much better for you if they actually were open source because then you wouldn't be locked-in, and it would be at least a little better if they stopped lying about it.