The best business guys I know consistently have one core feature: they love people. I'm not talking about extroversion v. introversion. I'm referring to a passi

The best business guys I know consistently have one core feature: they love people. I'm not talking about extroversion v. introversion. I'm referring to a passion for and respect of people that shines over their love of technology (it's still strong -- love of people and tech aren't mutually exclusive). Figuring out what customers want, how to reach them, making a good product, etc. It's all rooted in a deep respect for their users, potential users, or even people they've met. This absolutely extends into technical writing. Have you ever read horrible specs? :) They're time wasters, frustrating, and almost insulting. If you care about your audience, and I mean really care, you'll produce damn good specs.