4 ms·
Customers. Customers are the external accountability.
by barney54 3y ago
Customers. Customers are the external accountability.
- criley2 3y agoAlmost every disaster in corporate history that ended the lives of customers was not prevented by customer external accountability https://arstechnica.com/health/2023/11/ai-with-90-error-rate-forces-elderly-out-of-rehab-nursing-homes-suit-claims/ https://arstechnica.com/health/2023/11/ai-with-90-error-rate... Really glad to see that customer external accountability kept these old folks getting the care they needed instead of dying (please read with extremely strong sarcasm)
- tropical333 3y agoIff the customers have the requisite knowledge of what "responsible AI" should look like within a given domain. Sometimes you may have customers whose analytical skills are so basic there's no way they're thinking about bias, which would push the onus back onto the creator of the AI product to complete any ethical evaluations themselves (or try and train customers?)
- pixl97 3y agoYea, this works great on slow burn problems. "Oh, we've been selling you cancerous particles for the last 5 years, and in another 5 years your ass is totally going to fall off. Oh by the way we are totally broke after shoving all of our money in foreign accounts"