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As soon as ML generated voice becomes really good, call scammers will use it against elderly people. That's going to be the #1 application far and away from any

by kats 3y ago

As soon as ML generated voice becomes really good, call scammers will use it against elderly people. That's going to be the #1 application far and away from anything. And as soon as it's out, a whole bunch of extremely privileged ML people will throw their hands up and say, "oh well, cats out of the bag."

jncfhnb 3y ago
Voice cloning of grandkids is a very targeted attack. You can achieve the same results today at a similar cost if you already have specific info like that
two_in_one 3y ago
nothing new, generated voices are already used for scam. so far they are recordings. like "daughter" screaming for help, or "boss" ordering money transfer. but it's possible there will be real time generators soon. which means scammer will be talking and adjusting depending on the reaction of the victim. there still will be some delay as converter will have some lag. unless the 'scammer' is actually AI. then it may look naturally, especially for not prepared victims. all attacker needs to mimic the voice today is just 3 seconds of recording.
ChuckMcM 3y ago
I don't disagree with this sentiment. But I also think it will really change help desk / call center work as well. If you can make the person on the phone have the same accent and language as the caller it makes it easier to understand and more 'comfortable' psychologically. Speech to text + translate could turn the caller's question into a text query in the native language of the agent, the agent's typed response going translate + text to Speech could respond. That makes the call center easier for both customer and agent and opens up the number of people who could be agents thus increasing competition and cutting costs to deliver call center service.
- SenAnder 3y ago
  I wouldn't consider multinational corporations defrauding me into thinking I'm dealing with my fellow countrymen as positive. In fact, it's literally the plot of the movie They Live. Imagine if Chinese companies masqueraded as American when they sell you phones and gadgets, or American companies masqueraded as Indonesian as they buy up their farmland.
- lemak 3y ago
  [dead]
tomjen3 3y ago
Probably true, but only because the phone system is such a mess. We need to change the rules and ban any attempt to forward a call with changed callerid. If the phone number you forward isn’t the one that will make the phone on the desk that just called ring, it’s a minimum million dollar fine. Next we need to look at fixing the everyone can call everyone else with no pre approval. Smartphones could easily check the number against a list of people you have called before or phones vetted to be at hospitals or schools. Businesses would want to disable it, but it would massively cut down on fraud. Ai is not the problem.

by kats 3y ago

jncfhnb 3y ago

Voice cloning of grandkids is a very targeted attack. You can achieve the same results today at a similar cost if you already have specific info like that

two_in_one 3y ago

nothing new, generated voices are already used for scam. so far they are recordings. like "daughter" screaming for help, or "boss" ordering money transfer. but it's possible there will be real time generators soon. which means scammer will be talking and adjusting depending on the reaction of the victim. there still will be some delay as converter will have some lag. unless the 'scammer' is actually AI. then it may look naturally, especially for not prepared victims. all attacker needs to mimic the voice today is just 3 seconds of recording.

ChuckMcM 3y ago

I don't disagree with this sentiment. But I also think it will really change help desk / call center work as well. If you can make the person on the phone have the same accent and language as the caller it makes it easier to understand and more 'comfortable' psychologically. Speech to text + translate could turn the caller's question into a text query in the native language of the agent, the agent's typed response going translate + text to Speech could respond. That makes the call center easier for both customer and agent and opens up the number of people who could be agents thus increasing competition and cutting costs to deliver call center service.

SenAnder 3y ago
I wouldn't consider multinational corporations defrauding me into thinking I'm dealing with my fellow countrymen as positive. In fact, it's literally the plot of the movie They Live. Imagine if Chinese companies masqueraded as American when they sell you phones and gadgets, or American companies masqueraded as Indonesian as they buy up their farmland.
lemak 3y ago
[dead]

tomjen3 3y ago

Probably true, but only because the phone system is such a mess. We need to change the rules and ban any attempt to forward a call with changed callerid. If the phone number you forward isn’t the one that will make the phone on the desk that just called ring, it’s a minimum million dollar fine. Next we need to look at fixing the everyone can call everyone else with no pre approval. Smartphones could easily check the number against a list of people you have called before or phones vetted to be at hospitals or schools. Businesses would want to disable it, but it would massively cut down on fraud. Ai is not the problem.