> "Ultimately, I suspect the "right" customer for the product is a medium-to-large business" I've heard it said that Microsoft's "right" customer is themselves

> "Ultimately, I suspect the "right" customer for the product is a medium-to-large business" I've heard it said that Microsoft's "right" customer is themselves. They're a gigantic company that builds gigantic documents. Many of the esoteric features of Word were developed because somebody in Microsoft wanted to use them.