4 ms·

I think they imagined it would be used for well-known products that the user was already very comfortable with, where they already have done all their compariso

I think they imagined it would be used for well-known products that the user was already very comfortable with, where they already have done all their comparisons and are know the cost/benefit tradeoffs with. I could imagine doing that myself, but the voice interface seemed so clumsy and a little scary that I never got over the hump of trying it. There are things that we would routinely buy on Amazon without any real comparison after the, for example, 10th time we've bought them -- but we still never buy them on Alexa.

lolinder 3y ago
This is what it was intended for. They were pushing it at around the same time as they were pushing Amazon Dash, the buttons for ordering specific consumable products [0]. I agree fully, though: Alexa never became reliable enough for me (or many others) to trust it with a credit card. A voice assistant that constantly mishears things in the small domain in which I do trust it can't be trusted to pick the right thing out of Amazon's entire catalog. [0] https://en.wikipedia.org/wiki/Amazon_Dash https://en.wikipedia.org/wiki/Amazon_Dash