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"Now that you know the Habit Path, the next step is to create hypotheses about what it was along that path that tipped users from passers-bye to devotees. Grant
by acgourley 15y ago
"Now that you know the Habit Path, the next step is to create hypotheses about what it was along that path that tipped users from passers-bye to devotees. Granted, this step can look a little like assuming causation from correlation; but in the murky fog of launching a new product, it’s often the best thing we’ve got."
I grapple with this a lot. Often times two pieces of correlation are caused by one root causal piece you can't directly measure with usage metrics. This is a good time to get out of the building and try and interview users.