Google Chat was great back in its day (standard XMPP) and had a somewhat "loyal" and large user base. Rebranding it into Hangouts, rebuilding it, and generally

Google Chat was great back in its day (standard XMPP) and had a somewhat "loyal" and large user base. Rebranding it into Hangouts, rebuilding it, and generally sabotaging themselves was, well, their own doing.